Razack Packaging Centre

We are a packaging materials supplier based in India serving retail & wholesale customers since 1990. Your trusted partner for premium packaging solutions.

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  • Emailorders@razackpackagingcentre.com
    support@razackpackagingcentre.com
  • Phone+91 63831 51922+91 94443 32283
  • AddressNo. 25, Anderson Street, N.S.C. Bose Road,
    (Olympic Habib Complex), Flower Bazaar, George Town,
    Chennai, Tamil Nadu, India – 600001
  • GSTIN33AATPI7728L1Z3
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Home › Help & Support › FAQs

Frequently Asked Questions

Everything you need to know about our products, shipping, returns, and custom wholesale orders.

Orders & Products

Do you have a minimum order quantity (MOQ)?

Yes, our standard packaging items typically have a minimum order quantity ranging from 50 to 100 units depending on the box type. Wholesale orders receive significant volume discounts.

Can I request a sample before placing a large order?

Absolutely! We encourage you to request samples to check the quality and dimensions. Contact our support team to arrange a sample delivery (shipping charges may apply).

Custom Printing

Do you print custom logos on boxes?

Yes, we specialize in custom printing. We can print your brand's logo, colors, and designs on sweet boxes, cake boxes, and carry bags. Custom printing usually requires a higher MOQ (typically 1000+ units).

What file formats do you accept for logos?

For the best print quality, please provide your artwork in high-resolution vector formats such as AI, EPS, SVG, or high-quality PDF/CDR files.

Shipping & Delivery

How long does delivery take?

Standard stock items are dispatched within 1-2 business days and typically arrive within 3-7 days depending on your location in India. Custom printed orders require 10-15 working days for production and delivery.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders above ₹1,000. For orders below this amount, standard carrier rates apply based on the package weight and destination.

Returns & Refunds

What is your return policy?

We offer a 7-day replacement guarantee for any defective or damaged products. Please ensure the items are unused and in their original packaging. Read our full return policy here.

Still have questions?

We're here to help. Reach out to our customer support team.

Contact Support