Privacy Policy

Introduction

At Razack Packaging Centre, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing address
• Payment Information: Payment details processed securely through Razorpay (we do not store card details)
• Order Information: Products purchased, order history, delivery preferences
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: How you interact with our website

How We Use Your Information

• Process and fulfill your orders
• Communicate about order status, shipping updates, and delivery
• Provide customer support and respond to inquiries
• Improve our products, services, and website experience
• Send promotional offers (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Shipping carriers, payment processors (Razorpay), and IT services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of merger or acquisition

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your data. Payment information is processed securely through Razorpay, and we never store your full payment details on our servers.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at orders@razackpackagingcentre.com

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated effective date.